SMS & Email Update Service is not available

[sweet_mazza]

Hi Friends,

I submitted my documents earlier in VFS Manila. When I asked for the form to avail the SMS & Email update, I was informed that there will be no service available for that as the system is down. Then when I asked for any other options on how am I going to be updated. He told me that there is none. (eh?)
Unless I will avail the delivery option when that visa is ready to be dispatched or take my chances to visit their office to get info. I don't want to avail that because my location (office & house) is near from the VFS office.

That's weird that they don't provide any other options on the system outage to have the applicants be notified.


:Brick: :omg::doh

[sweet_mazza]

and now Im lost. after reading some entries here on how they have been notified.

:cwm23:

[mrsmccann]

Hi Sweet_mazza,

It is true they don't have that services at the moment. When i applied in Cebu last May they told me the email system is down and they don't do sms update as well. When i lodged my application i didnt received any email confirmation. So i sent an enquiry to ukvi to check if they got my docs. Ukvi will answer all enquiries within 3 working days. Btw, I availed the courier service and 2go informed me that my documents is ready for delivery. This situation puts all applicants on a blind spot.

Good luck to ur application :)

[sweet_mazza]

Hi Sweet_mazza,

It is true they don't have that services at the moment. When i applied in Cebu last May they told me the email system is down and they don't do sms update as well. When i lodged my application i didnt received any email confirmation. So i sent an enquiry to ukvi to check if they got my docs. Ukvi will answer all enquiries within 3 working days. Btw, I availed the courier service and 2go informed me that my documents is ready for delivery. This situation puts all applicants on a blind spot.

Good luck to ur application :)

indeed! it made me feel so lost (for a wife whose so wanna be with her loving hubby & want to make sure that visa is being processed smoothly)

thank you so much mrsmccann. you gave me peace of mind.

:hug-1::hug-1::hug-1::hug-1::smileybigtmouth::smileybigtmouth::Jump:

ill let hubby handle it. been in so much stress hahaha.

[Eillythiea]

Hi
I applied last june in VFS manila, i have availed the sms and email. I got email last Friday but didn't get any sms yet, i am waiting for my passport now. Hoping for a positive outcome.

Good luck to us. It has been a long and difficult process.