Quote Originally Posted by ana23 View Post
Hello! I just would like to share how bad I felt using this remittance center to send money to the Philippines. I send the money last week of august and I was told that it will take 7-8 working days to get the money credited to the Philippines bank account, after the said days I tried to follow up the money but I was told that they couldn’t verify my remittance status due to system error, what so upsetting was that it entails so much hard work for me to be able to raise each and every penny just to keep and sustain the need of my family back home, and having this problem is the very least that I expect from my kababayan, not to mention how hard (extremely hard) to get thru their call center agent, I tried ringing their London office but my calls are just rejected.
I just wonder what should I do next, it’s been almost 3 weeks since I transferred the money. All I can do for now is hope and pray that everything would turn out well. Thanks for taking your time to read my post.
I keep stressing the point that the old and trusty
www.xoom.com is better and more reliable than many other remittance services.
It may not be cheaper, but it is getting faster with the bank deposits or cash deliveries.

We sent some money on tuesday afternoon, and was deposited in the bank today, thursday.