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  1. #1
    Respected Member eljean's Avatar
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    its what we do as a quick fix
    Filipina a born survivor!


  2. #2
    andypaul's Avatar
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    Quote Originally Posted by eljean View Post
    its what we do as a quick fix
    Me/we as well. A quick ghost of all the basic apps and download a recent back of the my docs and off they go.

    Harder in a houshold situation granted but thats what the phill half of the family use if no one able to sort a issue out on one of da puters.

    Seen to many people in tears when there only copies of pictures, work files disspaear for ever.

    When HDD's go kaput which happens quite often for various reasons.
    I know of cases where people were so desperate for files on the deceased Hdd's they were prepared to pay hundreds of pounds for them to be professionally read plate by plate (even then there is no gurantee sadly)

    A major local goverment buliding had a power failure recently and it took out many pcs some departments due to no back up policy were very badly affected. This has happened to other organisations i know of.

    The lesson is as 99 percent of the people learn and start doing although a little late is back up regularly at least the files which are yours and unique.

    Keep them in several places and on various medias, its worth the time and hassle trust me.

    but if you need to sort the problem out you need to find out what is affecting the pc. If you had a "pop up" appear it sounds like you have some form of malware on the computer.

    Can you now get in to windows at all?

    Also can you use the keys to move around the Icons?

    heres one example
    http://www.xrds-secure.org/artman/pu...inter_21.shtml

    I know of many examples where companies dont use mice or other pointing devices to move round windows. In fact it can be a lot quicker to just use keys.

    If you can do everything other than use the mouse you may be able to scan the pc for malware with various free programs.

    I hope you get it sorted


  3. #3
    Respected Member gemini63's Avatar
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    tnx for all the advices here.. ive done it all. The last recourse i did is to reformat. so its done now and working...Have download already a virus protection...


  4. #4
    Administrator KeithD's Avatar
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    Quote Originally Posted by gemini63 View Post
    tnx for all the advices here.. ive done it all. The last recourse i did is to reformat. so its done now and working...Have download already a virus protection...
    Well if the above steps failed, the next was to run the FIX from Safe Mode which sorts out 99.9% boot-up problems without losing any data!
    Keith - Administrator


  5. #5
    Moderator joebloggs's Avatar
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    Quote Originally Posted by andypaul View Post
    I know of cases where people were so desperate for files on the deceased Hdd's they were prepared to pay hundreds of pounds for them to be professionally read plate by plate (even then there is no gurantee sadly)
    do these companies read tea leafs as well
    i think you mean platters

    is your hdd like this andy ?



    I agree, you can replace your programs, but your data unless you have a backup, with the cost of 2gb usb devices now only like £7, there is no excuse or reason not to back your data up , especially if your going to need it as evidence for a visa app. and if your a company and don't back data up, your playing Russian roulette with a loaded gun


  6. #6
    andypaul's Avatar
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    Quote Originally Posted by joebloggs View Post
    do these companies read tea leafs as well
    i think you mean platters

    is your hdd like this andy ?



    I agree, you can replace your programs, but your data unless you have a backup, with the cost of 2gb usb devices now only like £7, there is no excuse or reason not to back your data up , especially if your going to need it as evidence for a visa app. and if your a company and don't back data up, your playing Russian roulette with a loaded gun

    No we use China plates far more greener

    One real good example is a person at my Company doused their laptop in some water (always good to clean them ) and just for one excel file i belive which was stored on this one device and no where else as they didn't back it up. They were charged about 600 pounds and suffered a nervewracking wait.

    I think it was the cheaper option otherwise the information contained would have cost thousands to recreate

    Not the company but the person had to pay up, all beacuse they didn't back up (didn't follow company procedure) and then took the laptop for a swiming lesson.


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