I was talked by a salesman to switch from BT Yahoo to Bt Broadband, unlimited download, up to 8meg speed, cheaper, better, wifi phone thrown in, blah, blah....
Within 3 months the speed was reduced to just about a meg if it didn't rain... After various calls to india somewhere, and having to listen to someone reading to me from the same manual I had in front of me, got kind of fed up. Before the switch I was getting slightly over 2 meg and with that lot not even the half of it.
It went on for ages.
Everytime I did online speed checks, it came out that I was able to receive over 2 meg, but BT was only giving 1 meg or thereabouts. After complaining, my speed was increased.... Only to be cut again two months later, with the excuse that the cables were old, and the distance from the exchange was too great.... Less than a mile....???
More online speed checks, and I proved them wrong when they did it for me.... They had to admit that it was their fault but.... Blah, blah, blah....
Now, with AOL I get what I am paying for.
Over 2 meg and the service is good.... They speak english......
I will take this TIPS from you MOD hehehe! AOL is better than BT