Quote Originally Posted by PeterB View Post
We renewed Ruby's passport in 3 days when VFS pointed out that it had been mutilated - that did involve fairly substantial 'rush' fees, though!

when was that? coz i had my passport renewed just this year, february to be exact and its the new passport with the different color already and its better compared to the old ones. ive waited for a month probably at that time the system just changed and the passport as well so everything were slow.