Quote Originally Posted by joebloggs View Post
who does the paralegal work for ? is it a charity or a private company ?

your friend is running out of time, the longer she leaves applying for her ILR the greater chance of refusal..

she needs to contact a few places and see what each one says, and maybe go for the one that gets most recommendations

try Citizens Advice Bureau, her local law centres ( phone a couple near her, see if they agree what's best for her to do) and the Immigration Advisory Service (IAS).
I told the same to her, the longer she leaves applying for her ILR the greater chance of refusal. Surprisingly, paralegal was from IAS (Immigration Advisory Service). Is that safe or what?