So, what can you say about this...................
11 January 2009
Passports blunders cost £1/2m
By Rachael Bletchly
Travellers who had trips ruined by Passport Service cock-ups have claimed £500,000 in compensation in the past five years, figures show.
Eight people a day have claimed back cash since 2004 - a total of 14,500 - over passport and visa application bungles.
Britain's busiest office in Durham paid one claimant £2,000 for the loss of a holiday plus expenses.
http://www.people.co.uk/news/tm_head...name_page.html
