hello Regina, I just came across of this thread because i found out that you are married to a french national, like me. I thought that it might be a nice idea to have a chat with you someday...

I applied an EEA residency card on March 2008 and the home office sent me COA. The home office said that it will normally take 6 months for the processing of the EEA card but its already the end of September and the document didn't arrive, my husband and i were really desperate until my husband decided to file a complain through European Commission SOLVIT, which acted on our behalf, its free of charge...thanks from them. We even received an Apology Letter from the home office saying that they were sorry for the delay and that we had to file a complain. I finally received my residency card on November 2008.

I'm hoping that you will be able to have your documents sorted soon.