Whilst I would agree [up to a point] with some of the opinions expressed by other respondents, Katie, I still maintain the root of the problem seems to be the attitude of the Care Co-ordinator. Every employee [regardless of nationality] ought to be given the right to defend himself/herself and, at the end of the day, the buck rests with senior management to suss out the cause of the rift between the aggrieved party and his/her superior officer in the presence of both.
