Hope they can solve their problem.Some landlord's dont really care about their tenants.
My husband got filipina tenants who are on a student visa. They arrived in these country about 4 months ago but they were not happy with their previous house because they were scared of the young students (from this country) that they shared the house with.They bang the filipinas bedroom door whenever they get drunk.
In their previous house they were also sharing one bedroom but were charged the usual price for 1 bedroom each.Wasn't fair at all.
My husband let these filipinas rent his house without deposit and reduced the rent for them coz he knew how much the students get paid for.We provided them almost everything (furniture,cutlery,kitchen utensils,bedding, etc.) they needed when they moved in because they were just new in this country.