wohaaaaaaaaaaaaaaaaa,I made it John, I call them and spent 20 minutes again,on a queue of on hold,but its worthwhile....I made to transfer it in Croydon on the same date......Golly I am so happy Having hard time to understand thier accent so hubby is the one who made the call for me yesterday,but today quite shaking lol hoping I can understand the accent because I need to save our 70 pounds going to Liverpool (hubby said that was the gas we gonna end up lol) aside from 11 hours back and forth driving there,and yessssssssssssssssss I made it

Now have to concentrate on requirement and £665 pounds.........