Thanks to both of you for your replies & your condolences (sorry Florge that your sister died, an early life ended is always more difficult to come to terms with than a person who has enjoyed a full life.). I shouldn't wish ill of the dead but he was a bit of a rogue & Ana ought to be beatified for dealing with the mess he has sown!!!

The message in your replies was pretty much what I expected based on experience of business in RP - that is normal Filipino disjointed officiousness- even in trying circumstances.

Looks like a busy couple of weeks for me helping sought out the mess, sympathetically but making sure Ana makes the guys new family deal with it all, rather than rely on her great organisational skills and good nature!