ahhh... the beauty of working in a service industry... don't worry Les, you are not alone in this... just imagine our call center agents having to deal with 'em.. their arrogance and stupidity combined brings such beauty to our everyday lives at work... *sigh*
the reason why the call center and/or the service industry as a whole is getting stronger here in the Phils, is because of the Pinoy's patience, respectfulness (amidst the screaming calls/complaints of clients), charm, and resourcefulness.
I'm so proud to be Pinoy! ..... now now... this is my belated Independence day message actually... LOL
