PEOPLE WONDER WHY the call center guys are paid so much for just being on the phone.
TAKE A LOOK: 1) Tech Support: 的 need you to right-click on the Open Desktop. Customer: 徹k. Tech Support: 泥id you get a pop-up menu? Customer: 哲o. Tech Support: 徹k. Right click again. Do you see a pop-up menu? Customer: 哲o. Tech Support:: 徹k, sir. Can you tell me what you have done up until this point? Customer: 鉄ure, you told me to write 祖lick and I wrote 祖lick. 覧覧覧覧覧覧覧覧
2) Customer: 的 received the software update you sent, but I am still getting the same error message. Tech Support: 泥id you install the update? Customer: 哲o. Oh, am I supposed to install it to get it to work? 覧覧覧覧覧覧覧覧
3).Customer: 的知 having trouble installing Microsoft Word. Tech Support: 典ell me what you致e done. Customer: 的 typed 羨:SETUP. Tech Support: 溺a誕m, remove the disk and tell me what it says. Customer: 的t says 措PC manufacturer] Restore and Recovery disk. Tech Support: 的nsert the MS Word setup disk. Customer: 展hat? Tech Support: 泥id you buy MS word? Customer: 哲o 覧覧覧覧覧覧覧覧
4).Customer: 泥o I need a computer to use your software? Tech Support: ?!%#$ 覧覧覧覧覧覧覧覧
5).Tech Support: 徹k, in the bottom left hand side of the screen, can you see the 前K button displayed? Customer: 展ow. How can you see my screen from there? 覧覧覧覧覧覧覧覧
6) Tech Support: 展hat type of computer do you have? Customer: 鄭 white one.
覧覧覧覧覧覧覧覧
7). Tech Support: 典ype 羨: at the prompt. Customer: 滴ow do you spell that?
覧覧覧覧覧覧覧覧
8). Tech Support: 展hat痴 on your screen right now? Customer: 鄭 stuffed animal that my boyfriend got me at the grocery store.
覧覧覧覧覧覧覧覧
9). Tech Support: 展hat operating system are you running? Customer: 撤entium. 覧覧覧覧覧覧覧覧
10). Customer: 溺y computer痴 telling me I performed an illegal abortion. 覧覧覧覧覧覧覧覧
11).Customer: 的 have Microsoft Exploder. 覧覧覧覧覧覧覧覧
12).Customer: 滴ow do I print my voicemail? 覧覧覧覧覧覧覧覧
13). Customer: 添ou致e got to fix my computer. I urgently need to print document, but the computer won稚 boot properly. Tech Support: 展hat does it say? Customer: 鉄omething about an error and non-system disk. Tech Support: 鏑ook at your machine. Is there a floppy inside? Customer: 哲o, but there痴 a sticker saying there痴 an Intel inside. 覧覧覧覧覧覧覧覧
14). Tech Support: 笛ust call us back if there痴 a problem. We池e open 24 hours. Customer: 的s that Eastern time? 覧覧覧覧覧覧覧覧
15). Tech Support: 展hat does the screen say now? Customer: 的t says, 践it ENTER when ready. Tech Support: 展ell? Customer: 滴ow do I know when it痴 ready? 覧覧覧覧覧覧覧覧
16). A plain computer illiterate guy rings tech support to report that his computer is faulty. Tech: What痴 the problem? User: There is smoke coming out of the power supply. Tech: You値l need a new power supply. User: No, I don稚! I just need to change the startup files. Tech: Sir, the power supply is faulty. You値l need to replace it. User: No way! Someone told me that I just needed to change the startup and it will fix the problem! All I need is for you to tell me the command. 10 minutes later, the User is still adamant that he is right. The tech is frustrated and fed up. Tech: Sorry, Sir. We don稚 normally tell our customers this, but there is an undocumented DOS command that will fix the problem. User: I knew it! Tech: Just add the line LOAD NOSMOKE.COM at the end of the CONFIG.SYS. Let me know how it goes. 10 minutes later. User: It didn稚 work. The power supply is still smoking. Tech: Well, what version of DOS are you using? User: MS-DOS 6.22. Tech: That痴 your problem there. That version of DOS didn稚 come with NOSMOKE. Contact Microsoft and ask them for a patch that will give you the file. Let me know how it goes. 1 hour later. User: I need a new power supply. Tech: How did you come to that conclusion? User: Well, I rang Microsoft and told him about what you said, and he started asking questions about the make of power supply. Tech: Then what did he say? User: He told me that my power supply isn稚 compatible with NOSMOKE. 覧覧覧覧覧覧覧覧-
17) Customer care officer: I need a product identification no. right now and may I help u in finding it out? Cust: sure CCO: could u left click on start and do u find 閃y Computer? Cust: I did left click but how the hell do I find your computer?