But your not an ISP, they have control of your testicles, your IT company will not even get near your customers boxiesOriginally Posted by andypaul
But your not an ISP, they have control of your testicles, your IT company will not even get near your customers boxies
Keith - Administrator
Im no expert on isps nor wish to be and have to say i have stuck with bt since getting adsl. But when the service level has dropped they soon sorted out the problem and i made sure i got refunded for poor service. I understand where your coming from i can remeber the mobile phone companies messing people around if they wanted to quit, get a puk code or transfer a number but slowly it changed.But your not an ISP, they have control of your testicles, your IT company will not even get near your customers boxies
Hopefully the same will happen with the isps as customers wise up to who to avoid.
In the majority of our customers we do have control of their testicles due to our service contracts.
If they mess us round we have withdrawn/reduce our services software, hardware and/or techincal support and trust me that could bring a company to its knees very quickly.
But after a while we would have few customers as customers would move to other companies once their contracts were finished.
Just a pc, dsl & a mic
Work out how much you spend on calls, how long you'll be calling the Phil, and price up a computer & broadband out there, bet ya can save money
Keith - Administrator
Any problems in my company, the customer is always right, I never question them, even if I know it's a problem on there computer
Depends on your contract. In my case I get plenty of spare data transfer on my PDA2K, and if you are abroad, it can save you a fortune. If you call from Singapore it costs 0.012p/min, instead of the mobiles £1.50/minI mean from mobiles at the moment the data costs outweigh the savings on the telephone call.
Keith - Administrator
99% of UK exchanges now have broadband. We live in the country, and I get speeds up to 4.3MB/s, exchange is over yonder hill
Keith - Administrator
Keith..
What is the difference between using skype software and yahoo messenger?
The Mrs was talking to them for about 3 hours this morning using the yahoo thing and it seemed to work OK..
Any difference?
Yahoo has number of security issues, most folk I know end up with infected computers with spyware, malware, virus, etc. I don't know anyone who has used it who hasn't had a security problem. You may not know what you have, but if you run Spyware Doctor you'll find out
We also use the BT&Skype phone, which makes it easier.
Skype have also given us 6 months free UK calls, which is nice.
SMS is very cheap on Skype, and obviously it means you can call folk without a computer.
It costs us 0.012p to call a mobile in the US......and about 0.16p to call our neighbours mobile
Depending on time of day/network, etc it costs 11p-14p to call the Phil. Some may say they can get cheaper, but they forget that on most other direct lines/card you also have to add the cost of a local call, which makes Skype about the same price.
I also have a Skype phone that I can use anyhwere in the world on my laptop, and have just installed it on my new PDA if required.
Keith - Administrator
Yes skype is good for this is the one I usually used but try google talk as well, its pretty good
There is always death and taxes; however, death doesn't get worse every year.
OK,I ran spybot and had some nasty looking creatures and downloaders on my HD.
Thing is I can`t be sure if this was down to Yahoo or my browsing of disgusting porn!! (joke only)
Its not easy for me to get them to use skype as they are using one of our tennents lap tops..
I did notice that the web cam was very slow..They are using PLDT connection(not sure what speed) which cost them PHP 999.00 a month.
Still...This is gonna save me a fortune on phone bills..
Sometimes if your not seeing the girl for months, cheaper buying them a computer
Keith - Administrator
It's still always best to try and get on a 20:1 business package (self employed accepted), as you get much more for a lower price than the ripped off residential folk......same goes for mobiles as I just discovered.
I had an XDA paying £55 a month for personnal use, as my business pays I was looking to reduce the contract.....and when I looked at the business packages I got this http://www.trustedreviews.com/article.aspx?art=3175 for £26 a month, with more freebies included. I wasn't even looking to change PDA, but hey, this one is like having the latest laptop in your pocket.
Keith - Administrator
Nothing wrong with TalkTalk. I know plenty on it, no probs, good some have got 4.3mb/s, and the longest switch on was 5 days. You also get a 35GB download allowance.
Keith - Administrator
I use freedom 2 surf, (it's now really pipex) customer support went down hill from the moment of the change (they used to send you emails with any work or dropouts expected weeks or days in advance, that all stopped) in the last few months however ithey have been starting to get it back up :-) and have started the emails again.
_locally_ f2s doesn't really suffer from the problems of some, a few of my friends are on talktalk and i've been round to fix problems and found the connection is down from the 2mb they expect to about 30kb (slower than dialup)
Of course it's often a local issue, to many people crammed onto a small exchange. Or as i've also found too many wireless connections in other houses all set to the same channel (causes dropouts).
I would always advise not to go with a company that has a tie in, or a "free modem" you can get one for 30-40 quid from ebuyer or Dabs.
Being a sad techy who works away sometimes, i also have a 3g backup connection via my phone (one of them HTC 'TyTN' Windows Mobile PDA Phones too) , skype works just about ok on that too. (t-mobile do a flat rate data package,paying a bit more than Kieth but oh well)
www.adslguide.org.uk is a good place to check out reviews of ISP's
Dave,
Looks like Aquiss will get my business. Still waiting for Virgin to issue that MAC..tomorrow is Day 5 (3 to 5 days to issue a MAC code they say), so I'll be on the phone again if they try any funny business.
Looks like Aquiss will get my business. Still waiting for Virgin to issue that MAC..tomorrow is Day 5 (3 to 5 days to issue a MAC code they say), so I'll be on the phone again if they try any funny business
Hope it goes well for you Rob. Just shows Broadband needs loads more regulation, as its almost becoming as necessary as water and leccy to most uk households.
What with data,telephone and our tv likely to come via it in the near future.
Admin your right about business packages, better deals and rates no stupid freebies (ie things your never need or used thrown in) and most important far superior aftercare and normally named people you can contact 24/7 when things are not working as they should.
Talking of pcs/pdas for skype in phill.
Has anyone tried using a pda/upc with dsl in phill? Used on one trip ages back (using cf ethernet card and cable to router) but just for emails as skype for pocket pc did not exist at the time.
Hoping to set the Wifes young bro up. So skype, web access and emaill can be performed and hopefully soon once the 3G service is more realiable, use the device out and about or as back up to the dsl service.
I also saw that calling using 3g video call from phill to i think to a couple of the uk mobile providers was quite cheap ( i have no idea of the quality) which maybe of use to others. I saw something on one of globes websites yesterday but i can't find it yet in the history yet grrr.
HTC 'TyTN' - Just got the Vodafone version to replace my XDA
Keith - Administrator
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