Trust me he's sensible, i see Jims point of view.
If you help out a friend as a favour they seem to think they can have unlimited support, you have to save files which have never been backed up and looked after which in a professional capacity you would say most likely unless they offered you huge amounts of wonga tough you didn't follow any basic pc housekeeping procedures. NO back up, updating files, using a file wall and/or NAT server, didn't use AV and AS if you did never updated and ran or used one not suited to the job in handTook risks with chersihed data even though you had been advised and instructed how to look after correctly in the best way. Download random software from unknown sources, use p2p on a device you do your internet banking and email on
Yet then expect someone to flick a switch and make it all new again.
Like Jim says the service somepeople expect as a favour they forget how much time it takes. Yet a lot of the time they would have never had the problem in the first place if they had engaged Brain![]()
Its why I sorted out the PC's in phill I was fed up of the time and engery all because some stupid wallpaper or game was downloaded by her bro or lill cousins and it affected the Wife communicating with her family back there that I made sure it was made possible to reload a Ghost image if it all went pete tong. Plus they could do it not me![]()