I've already startedOriginally Posted by Mrs.JMajor
Lets all have strike by sending email to them, I wonder if thats help (pulling hair)
Just half an hour ago I've sent them e-mail again, this time kindly reminding them of their own customer standards set in their new Customer Charter issued in May and that I would expect some standard of service provided to us for the money we've paid to them
Lets see...
BTW - see the charter attached...
Fg b
