I was embarrased!

[kimmi]

hi Ate Pen,

sorry to hear about what happened.. when I had my holiday in Pinas last March, Ive also had a problem with my Lloyds TSb debit card..Before I leave here, Hubby make sure with Lloyds that my card will be ok in the Philippines and they keep on saying yes of course..

But when I tried it in one of the machines there, it says Unauthorized Transactions it is really embarrassing when u have to fall in the line and then when it is ur turn u cant get anything..

To make the story short, my hubby called Lloyds, and advised me to ring them back and give them some of the infos they need for them to make sure that I am the real one, they are just being careful with some fraudsters luckily my calls were charge to them..

[pennybarry]

hi Ate Pen,

sorry to hear about what happened.. when I had my holiday in Pinas last March, Ive also had a problem with my Lloyds TSb debit card..Before I leave here, Hubby make sure with Lloyds that my card will be ok in the Philippines and they keep on saying yes of course..

But when I tried it in one of the machines there, it says Unauthorized Transactions it is really embarrassing when u have to fall in the line and then when it is ur turn u cant get anything..

To make the story short, my hubby called Lloyds, and advised me to ring them back and give them some of the infos they need for them to make sure that I am the real one, they are just being careful with some fraudsters luckily my calls were charge to them..

Thanks Kimmi. I called the bank and that was exactly what they said. For security reasons but they didn't tell me that they will block it I don't give my personal details when they rang me because I'm scared and it was my first time to have problem like this.

[Tiggers0608]

Sorry to hear about that 'Tol, yep your right ......... imagine if u use that in the phils and that happen while your buying an item .... you know naman some pinays they will say something bad or accussing agad even if they didnt know whats going on.

maybe its better to just use money but becareful of carrying them anywhere in the phils

enjoy your holiday and have fun

[jaishann]

: I don't give my personal details when they rang me because I'm scared and it was my first time to have problem like this.

Good move, I'd do the same because it could be somebody else eh.

[Ayjay]

hi Ate Pen,

sorry to hear about what happened.. when I had my holiday in Pinas last March, Ive also had a problem with my Lloyds TSb debit card..Before I leave here, Hubby make sure with Lloyds that my card will be ok in the Philippines and they keep on saying yes of course..

My wife and I have had trouble with NATWEST debit cards and ATM's in the Phils. One of the problems is that MAESTRO is an unregognised brand in the Phils..

We have never had a problem with a HSBC VISA debit card..

AJ

[kimmi]

My wife and I have had trouble with NATWEST debit cards and ATM's in the Phils. One of the problems is that MAESTRO is an unregognised brand in the Phils..

We have never had a problem with a HSBC VISA debit card..

AJ

u can use ur NATWEST card in BPI Banks, because they do accept MAESTRO..my sister is also using NATWEST debit card and it seems okey up to now..

[somebody]

u can use ur NATWEST card in BPI Banks, because they do accept MAESTRO..my sister is also using NATWEST debit card and it seems okey up to now..

Same here we use BPI among others and normally no queue compared to others.

I think i recall natwest are moving over customers mastero cardsto Visa cards soon which is good news as it means you get better protection on purchases like you do with cc's if i read it right Also should help while in phills

Penny Barry seen and heard lots of people have the same problem.

Best to have your customer service number of banks and cc companies noted down so if you need to call them for whatever reason you can.

The guy should have just said call our customer services, as 99 percent of people are never going to give out details on phone.

[ukgangster]

trouble with NATWEST debit cards and ATM's in the Phils. One of the problems is that MAESTRO is an unregognised brand in the Phils..

During my 3 week stay in Tacloban back in 2004, I used a Natwest Maestro card, and it wouldn't work in any ATM. I remember calling Natwest and they claimed nothing was wrong, card not blocked, etc. Then I tried Metrobank customer services, and guess what, they blamed NatWest. So for 3 weeks, I couldn't access £000's in my Natwest account, luckily my credit card saved the day. I remember the Natwest card worked fine in Hong Kong, but as soon as arrived in Philippines it clammed up.

I'm with HSBC now, and I always inform them when I'm flying out to Philippines and Hong Kong, and I have never had a problem (yet).