I was embarrased!

[jencha8569]

We had the same problem back in June with my hubby was here in phils, after getting money 2nd time thru cash machine it cannot be processed then i received a text from his mum saying the bank texted her they need to talk to my husband. When i got home i told him what had happened, he was angry coz before coming here he spoke with the bank that he will be here for a holiday which they said its ok to use his card. They never text nor call my husband to explain why they stop the card might be thinking it will cost them if they do. But thankfully after my mother in law's constant text to the bank they called my husband then asked for infos to be sure it wasnt a frauder or something. After no problems at all but the damage has been done

[pennybarry]

when i booked a flight online my card was blocked,i got a phone from my credit card company asking me if i was using it.

its good that they check but i had to rebook it,next time you should ask who they are im sure they will help out!

How can I be sure that the one calling is a genuine staff from the bank? Too hard to trust people over the phone.

there seems to be a lot of blocking at the moment i had one of mine blocked on phils good job i took some cash and back up cards because i would have looked a right knob going to get married and suddenly NO MONEY i transfered money to mrs t any way

when i got home i went to the bank i nearly had to cancel my fecking wedding because of you w*nkers

they said you should have informed us you was going there its unusual activity so i go out there twice a year and you have never blocked it before

then another bank or cc company dont want to be informed

I have already informed them I'm going home but still better to bring cash than card

We had the same problem back in June with my hubby was here in phils, after getting money 2nd time thru cash machine it cannot be processed then i received a text from his mum saying the bank texted her they need to talk to my husband. When i got home i told him what had happened, he was angry coz before coming here he spoke with the bank that he will be here for a holiday which they said its ok to use his card. They never text nor call my husband to explain why they stop the card might be thinking it will cost them if they do. But thankfully after my mother in law's constant text to the bank they called my husband then asked for infos to be sure it wasnt a frauder or something. After no problems at all but the damage has been done

It's nice they are very strict protecting their clients but it cause embarrassment on my part.