hi pumpkins!
Hey as a customer you should have demand them (DFA officer) to hasstle up the process of your passport cause u paid for it! Im pretty sure after u had your new finger prints, they could release your passport with in 3 days!!!!
It was not your fault that their machine could'nt read your finger prints!! (does it usually happen to all their applicants? lol!!!)
Anyway, Good luck on your application for spouse visa... Keep me informed ok?
regards
MaRlYn & Kenny