The site content is clearly mostly from Charlene, Kevin was clearly going to be the English accent teacher and the person helping with the TOEIC tests .
Nothing wrong with that although I am not sure what value their customers would have got from it, but you can see they were trying out as many idea's as possible.
They had some valid services but I think they were ill advised to start this business and they obviously did not manage it well but the punishment seems over the top, Charlene came over as genuine in all of her posts I did not detect a cynical or self serving tone in any of her posts.
I wish them well and hope someone looks into their case with fairness in mind, but I have a sad suspicion that they will be forgotten in the system :(
Jim