Quote Originally Posted by triple5 View Post
What's not true You've only got to see a PC world advert to see their target audience are those who know next to nothing about PCs. And like Laurel says their customer service is an absolute joke.
Your making sweeping generalisations, I could claim all people living in Rochdale are fat and stupid, but you and I know its not true. Of course staff in PC World know something about computers, otherwise they wouldn't be there. As for the adverts aimed at people who know next to nothing about PC's, thats utter rubbish, why would DSG buy prime airtime on ITV just to target "some people who know nothing about computers?" I bought one of the Advent netbooks for £269 when it first came out and advertised on TV, and that was a genuine bargain even for an experienced computer literate person like me.

In my personal experience I've found DSG stores very good at customer service, and at PC World I've returned an item bought in error and they had no problems issuing a refund.

Yeah, PC World are expensive compared to online retailers, but your paying for the convenience of walking into a store and getting the product you want there and then, rather than waiting for the courier to bring it to you in a few days time.

Oh, I did used to work for Currys by the way, hated every minute of it