Standards Of Service

[Doc Alan]

What do you mean by that?...They ask everybody, if they need help packing.
It must be their policy?
The majority, I find in Tesco's etc. are very polite & quite cheerful, something I wouldn't be, if I was working there.

Didn't say they weren't cheerful. I was always cheerful in my job ! It may be their policy. What I meant (was it not clear?) was that if I'm carrying a rucksack for my shopping I obviously don't need help packing !It's no big deal what they call me