You mean away in the Manger ?Originally Posted by Arthur Little
... to the Manger's Office ...Och away Arthur!
I agree with what you have said ; these large establishments are all the same. You might be reassured when the Chief Executive of your local hospital (as here) says "We welcome complaints" ...but you don't get to speak to him - it's delegated to a junior manager whose title is "Complaints officer" but who actually has other dutiesThere's a similar notice at the local public swimming pool
Surprising as it may seem (considering my career), my brother is boss of a small butcher's shop with about 6 staff. They all work incredibly hard and know all their customers personallyBut they're up against competition from the supermarkets
Good quality shops like his still exist - it's up to us to support them
*Oops ... EVEN my OWN standards seem to be slipping ... 
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