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Thread: Standards Of Service

  1. #31
    Moderator joebloggs's Avatar
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    Quote Originally Posted by jackson.alan46 View Post
    Just been to Tescos where the spotty young man on checkout asked me if I wanted help with packing ...do I LOOK as if I need help ? I said "No thanks, this is my rucksack", to which the reply was "No problems, mate!" I could have replied but decided to leave it
    i suppose you don't drink Alan ? caz i'm sure if you did, you would be complaining about them asking if your over 21



  2. #32
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    Quote Originally Posted by Sim11UK View Post
    What do you mean by that?...They ask everybody, if they need help packing.
    It must be their policy?
    The majority, I find in Tesco's etc. are very polite & quite cheerful, something I wouldn't be, if I was working there.
    Didn't say they weren't cheerful. I was always cheerful in my job ! It may be their policy. What I meant (was it not clear?) was that if I'm carrying a rucksack for my shopping I obviously don't need help packing !It's no big deal what they call me


  3. #33
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    Quote Originally Posted by joebloggs View Post
    i suppose you don't drink Alan ? caz i'm sure if you did, you would be complaining about them asking if your over 21

    I do drink and I always explain I'm over 21


  4. #34
    Moderator Arthur Little's Avatar
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    Quote Originally Posted by Sim11UK View Post
    What do you mean by that?...They ask everybody, if they need help packing.
    It must be their policy?
    The majority, I find in Tesco's etc. are very polite & quite cheerful, something I wouldn't be, if I was working there.
    ... well ... didn't want to say this, Simon ... in case it appeared as though I were a "walking advert" for its rivals ... but I WILL: It's my local Tesco, I'd been referring to, actually. Fair do's, this chain operates a 'non-ageist' policy. But it HAS to be said; an awful lot of the old biddies I mentioned, are long past their "sell by dates" - MY vintage and beyond - and I've yet to behold anything other than the begrutten facial expressions that seem to be a dominant feature of their countenance; it's as if they lived in constant fear of their faces disintegrating if they dared to smile!

    And no, in MY experience, those checkout assistants that ask if I need a hand in packing, invariably tend to be of the younger mould! I do hope no one here's mums [or grannies] happen to work in Tesco's or they'll be down on me like the proverbial ton of


  5. #35
    Respected Member Sim11UK's Avatar
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    Quote Originally Posted by Arthur Little View Post
    ... well ... didn't want to say this, Simon ... in case it appeared as though I were a "walking advert" for its rivals ... but I WILL: It's my local Tesco, I'd been referring to, actually. Fair do's, this chain operates a 'non-ageist' policy. But it HAS to be said; an awful lot of the old biddies I mentioned, are long past their "sell by dates" - MY vintage and beyond - and I've yet to behold anything other than the begrutten facial expressions that seem to be a dominant feature of their countenance; it's as if they lived in constant fear of their faces disintegrating if they dared to smile!

    And no, in MY experience, those checkout assistants that ask if I need a hand in packing, invariably tend to be of the younger mould! I do hope no one here's mums [or grannies] happen to work in Tesco's or they'll be down on me like the proverbial ton of
    Well fair enough Arthur, there are some miserable ones, but on the whole I think most do a good job...Just my experience.

    Again, as I said before, I can't remember them not asking if I needed help packing. They ask everyone young & old, so don't be offended by that.
    You could have an injury, or not feeling well, whatever age you are...personally I think it's quite nice.

    I always just smile at them & say no, I'm fine thanks, when they ask.


  6. #36
    Respected Member Sim11UK's Avatar
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    Quote Originally Posted by jackson.alan46 View Post
    Didn't say they weren't cheerful. I was always cheerful in my job ! It may be their policy. What I meant (was it not clear?) was that if I'm carrying a rucksack for my shopping I obviously don't need help packing !It's no big deal what they call me
    Alan I wasn't implying you said they weren't cheerful, was just commenting on the thread.


  7. #37
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    Quote Originally Posted by Sim11UK View Post
    Alan I wasn't implying you said they weren't cheerful, was just commenting on the thread.
    No offence mate !!!
    I always remember when I first spoke to a filipina friend, she called me sir , to my surprise! But of course "po" is commonly used as a mark of respect, just like "kuya", "ate", or any title like "doc" . I guess it's a sign of the times here that if someone calls you sir in the UK you wonder if they're taking the p*ss (same if someone calls me doc in the pub!)


  8. #38
    Respected Member Sim11UK's Avatar
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    Quote Originally Posted by jackson.alan46 View Post
    No offence mate !!!
    I always remember when I first spoke to a filipina friend, she called me sir , to my surprise! But of course "po" is commonly used as a mark of respect, just like "kuya", "ate", or any title like "doc" . I guess it's a sign of the times here that if someone calls you sir in the UK you wonder if they're taking the p*ss (same if someone calls me doc in the pub!)
    Yes I'd be if someone called me sir here!!!

    Yes very different in the Philippines, I've walked around a big department store, in SM Mall many times & it almost becomes embarrassing, the amount of Hi ma'am hi sir comments you get, from the abundance of sales assistants. Makes you feel like Royalty.


  9. #39
    Moderator joebloggs's Avatar
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    Quote Originally Posted by Sim11UK View Post
    Yes very different in the Philippines, I've walked around a big department store, in SM Mall many times & it almost becomes embarrassing, the amount of Hi ma'am hi sir comments you get, from the abundance of sales assistants. Makes you feel like Royalty.
    they've been told to greet all whitey's like that

    I went to palawan state uni, where my mother-in-law was in charge of a department there, i sat down at the back of one of her classes while we waited for her class to finish, all the students thought i was some sort of inspector

    and another time, i went with my misses to a local hospital sat in a corner, while she was doing her intern-ship, some people asked my misses was i the owner of the hospital

    surprising how pinoys judge people by their colour and think whiteys are more important than they actually are and we're all millionaires


  10. #40
    Respected Member keithAngel's Avatar
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    Quote Originally Posted by jackson.alan46 View Post
    Didn't say they weren't cheerful. I was always cheerful in my job ! It may be their policy. What I meant (was it not clear?) was that if I'm carrying a rucksack for my shopping I obviously don't need help packing !It's no big deal what they call me
    In the Phils its hard to avoid what with a bag packer and some times a trainee bag packer I always tell them Im qualified in England to do that except for the cardboard in the bottom
    Absit invidia

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  11. #41
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    Quote Originally Posted by adam&chryss View Post
    I agree regarding tips. Funny, the look on peoples faces when you dont tip them eh!
    They dont seem so helpful then do they.....
    They`re all your friends when they think they`ll be getting some money from you.
    I couldn't agree more


  12. #42
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    Quote Originally Posted by triple5 View Post
    That's something I've noticed a lot lately, kids in stores calling me "mate" I think they should be taught to use "sir"
    Yes too true................

    BUT.......................

    Are we all turning into grumpy old men!

    I suspect we are but we don't realise how far gone we are. LOL


  13. #43
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    Quote Originally Posted by aposhark View Post
    Yes too true................

    BUT.......................

    Are we all turning into grumpy old men!
    That thought crossed my mind ! Hardly the right image for the youngest looking sexagenarian in the world ! By the way isn't Tiger Woods in a sexagenarian clinic ? Must get new reading specs ! Oh yeah, sexaddiction !


  14. #44
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    Quote Originally Posted by jackson.alan46 View Post
    That thought crossed my mind ! Hardly the right image for the youngest looking sexagenarian in the world ! By the way isn't Tiger Woods in a sexagenarian clinic ? Must get new reading specs ! Oh yeah, sexaddiction !
    Golf is Flog spelt backwards, those clinics cater for everything!


  15. #45
    Moderator joebloggs's Avatar
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    Quote Originally Posted by keithAngel View Post
    In the Phils its hard to avoid what with a bag packer and some times a trainee bag packer I always tell them Im qualified in England to do that except for the cardboard in the bottom
    so true , it's one way of getting rid of unemployment


  16. #46
    Respected Member Sim11UK's Avatar
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    Quote Originally Posted by joebloggs View Post
    so true , it's one way of getting rid of unemployment
    Yes very true, usually no choice about having your bags packed.

    ....Often the girls will talk to your wife if you're married, asking when are you going to have a baby.


  17. #47
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    i guess the calling of "sir" has become passe here and probably in most Western nations, as most preferred to be called by their first names.

    i had a hard time adjusting to that when i worked for an MNC in the Philippines as I am used to the old-school office calling of sir/ma'am.

    and since the people at the counters don't know our first names, they started calling us mate/love... i still prefer sir/ma'am though.. makes it sound professional.


  18. #48
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    Quote Originally Posted by joebloggs View Post
    they've been told to greet all whitey's like that
    they've been told to greet ALL customers like that...

    but most often than not becomes mechanical.. i remember the jollibee guards.. they are required to say: good morning SIR, MA'AM, welcome to jollibee.. and they do that.. even if you enter the store ALONE..


  19. #49
    Moderator Arthur Little's Avatar
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    Oh yes ... times have changed here in Britain right enough. I worked as a Building Society clerk back in the late 1960s, and remember greeting one particular customer in the following manner: "Good Morning, Mr Jones ... " - to which he replied, somewhat pointedly: "It's Colonel Jones, actually!" Now, this guy happened to be the Principal of a local Insurance Company's Staff College and had long-since joined 'civy street' ... yet still insisted on being addressed by his military rank, of which he was obviously fiercely proud.


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