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  1. #1
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    I called Nationwide and yes as from June they are going to 'improve' the service, that's what they said, by 'upgrading' cash cards to debit cards, so they can be used at the point of sale and they will charge 1% for cash at ATM's outside Europe.

    They said it was at the request of their customers. When I said no one had asked me, they said it was the result of a survey.

    I told them I have a 2 debit cards and a gold credit card and that I don't want another debit card, and if I did I would have upgraded the card I had. The answer ' too bad'.

    So from June the card I have in Phil will be open for use as, in effect a credit card. I do not want that as, although I trust the family member who has it, if it were lost I would be open to it being used until I could cancel it. If I could not trust the person who had it, then again it will be open to be used and unlike now, when I can control its use, by only transferring to that flex account, the amount of money I intent them to draw, in future I will not be able to do so.

    Thanks Nationwide !!!!!!


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    Respected Member keithAngel's Avatar
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    John have a look at caxton stirling cards if that the currency your interested in they also have euro and dollars and you have control

    http://www.caxtonfx.com/currency_car...ency_cards.asp
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    Quote Originally Posted by keithAngel View Post
    John have a look at caxton stirling cards if that the currency your interested in they also have euro and dollars and you have control

    http://www.caxtonfx.com/currency_car...ency_cards.asp
    Thanks ieth, I will look further into that.

    Does anyone have experience of using that card? I am interested to know what the overall 'cost' is. Thus starting in pounds sterling, drawing cash from an ATM in Phil, the exchange rate etc.


    With Nationwide, it 'was' probably the best exchange rate, free issue, free replacement and free use in Phil and no charge to Flex Account.


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    Quote Originally Posted by johncar54 View Post
    I called Nationwide and yes as from June they are going to 'improve' the service, that's what they said, by 'upgrading' cash cards to debit cards, so they can be used at the point of sale and they will charge 1% for cash at ATM's outside Europe.

    They said it was at the request of their customers. When I said no one had asked me, they said it was the result of a survey.

    I told them I have a 2 debit cards and a gold credit card and that I don't want another debit card, and if I did I would have upgraded the card I had. The answer ' too bad'.

    So from June the card I have in Phil will be open for use as, in effect a credit card. I do not want that as, although I trust the family member who has it, if it were lost I would be open to it being used until I could cancel it. If I could not trust the person who had it, then again it will be open to be used and unlike now, when I can control its use, by only transferring to that flex account, the amount of money I intent them to draw, in future I will not be able to do so.

    Thanks Nationwide !!!!!!
    Sorry to be the bearer of bad news ......i know many clients who are aghast at this descion and NONE of them participated in this so called NationWide survery .


  5. #5
    Trusted Member sars_notd_virus's Avatar
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    Quote Originally Posted by johncar54 View Post
    I called Nationwide and yes as from June they are going to 'improve' the service, that's what they said, by 'upgrading' cash cards to debit cards, so they can be used at the point of sale and they will charge 1% for cash at ATM's outside Europe.
    They said it was at the request of their customers. When I said no one had asked me, they said it was the result of a survey.
    Survey?
    ..Private companies and banks can imply their policies whenever they want ...It is stated in every bankbook or contract u signed with them on the day you open an account which reads similar to this one (''The Bank may,without notice to the depositor,make such other rules and regulations,or amend these rules and regulations as it may deem necessary for the best interest of the Bank and its depositor/s provided such additions,alterations or amendments are not contrary to banking laws and the regulations of the central bank or the By-Laws of the Bank'')..
    ''Don't be serious..Be Sincere''


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    Quote Originally Posted by sars_notd_virus View Post
    Survey?
    ..Private companies and banks can imply (maybe you mean impose) their policies whenever (however) they want ..................... .
    I am sorry I seem to have failed to make myself sufficiently clear for you to understand me. As you do not indicate in your profile (other than that you live in PH) your background, it may be you are making assumptions based on companies not based in UK.

    One might assume that all organisations, both private and public have at least some concern for the people to whom they provide a service. Normally, an organisation which relies for its profits on the goodwill / acceptance of those it serves, will not implement a policy which adversely affects those profits, and thus will amend an unpopular policy if the are told it is unacceptable. However, if their customers do not tell them what they would prefer they may not know what they want.

    One way is to conduct a survey, however, if, as in this case, they rely upon a statistic which does not relate directly (in this case using statistics about the use of DEBIT CARDS to determine what holders of CASH CARDs want) unless people tell them what they prefer, they may not act in the best interests of their customers, which in turn may also mean, their own interests too.

    However, as I have said elsewhere, if you do not want to assist those affected, that’s fine. In such case then I really do not see why you have chosen to appear to argue in favour of Nationwide’s actions.


  7. #7
    Trusted Member sars_notd_virus's Avatar
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    Quote Originally Posted by johncar54 View Post
    Survey?
    ..Private companies and banks can imply (maybe you mean impose) their policies whenever (however) they want

    Thank you for your excellent advice!!
    ''Don't be serious..Be Sincere''


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