I think that there was more to it than just the goldfish issue. There was also an instance where she sold a hamster to a girl with learning difficulties who put the hamster in a plastic cup with a lid and killed it. Also she kept a cockateel in the shop, not noticing that it had a broken leg and a badly diseased eye. The bird had to be destroyed. I think there is a neglect issue and animal suffering to consider also. How do you run a pet shop without noticing or giving the correct advice to those who buy pets.
As a fish freak myself, I hate to see my fish suffer if they get injured, and humanely attend to them. I think after listening to her on Jeremy Vine this afternoon, she was not at all ready to take any blame or responsibility.
