Is the broadband also BT? if so you probably got a free router, and they would expect you to compensate them for loss of income if you cancel early.Originally Posted by scottishbride
Got a problems with BT phones.. My brother inlaw used to be our tenants and He avail a 12 months contract with BT. Now the contract will be due on 6 May 2010 and we want it to be transfer to our names.. Since, we are the Landlord.. Called Bt and they said wee need to pay some cancellation fee like 6 pounds for Bt line and 128 pounds for broadband.!!! I wonder why??? When I was in the Philipiines, If you finished the 12 months contract you don't need to pay anything for cancellation and very easy to transfer it.
I got broadband at my mum's house, also use her phone, so I pay broad band for both of us and she pays phone bill for both of us.
Possible sloution- get a seperate bill for broadband but you would still need a BT phone line.
Also, best to phone BT at weekends, phones often answered by homeworkers in UK, or don't choose any options, just stay on the line, then you probably get UK senior call worker cos it flags up a fault on the line to India....
