Quote Originally Posted by Englishman2010 View Post
Thanks Pete, the rep in Leicester will definitely get a letter of thanks from me
Nice one Sir, these kind courtesies are very much noticed by management in my company. We have a programme called "cardmember success stories" if you get featured, it means much less interference from your team leader...
which in turn means we are much better able to service our customers...
Good luck in getting home.