If you have the reciept then there is not a problem, it is just staff incompetance. Annoying? yes, worth complaining....Don't let it bother you Penny, I think it happens to everyone at some point.
If you have the reciept then there is not a problem, it is just staff incompetance. Annoying? yes, worth complaining....
Thanks Steve! Yes I have scanned and printed my receipts and my letter also printed.Originally Posted by Steve.r
If you have the reciept then there is not a problem, it is just staff incompetance. Annoying? yes, worth complaining....I supposed to be in the sea today for boat fishing but I told hubby to go without me as I will make a letter.
Dear Sir/Madam,
Firstly might I say that I am not in the habit of making complaints, to do this to one of my favourite shops pains me.
My complaints are as follows-
I bought a blouse and belt at around 09:50 a.m. on May 21, 2010 but after I paid it and was about to leave the shop, the security alarm at door ways alarmed with people watching. I let your cashier check it again and they said sorry as they haven't taken the security tag properly in my blouse. But it happened again when I was about to leave the shop and let them double check again. They said never mind I can leave the shop but I insist them to check it and thinking it might be my belt security tag. Then they removed the security tag and say sorry again.
This felt me embarrasing as people in the shop no doubt thinking I'm a thief and I don't like them for being incompetent. This was very frustrating.
I would like to suggest that maybe an extra hour a week should be spent in staff training to avoid incidences like this, to reinforce the assistants responsibility to remove security tagging once a purchase has been made.
I wonder what will happen if you try to steal security tags??
Will the clothes go off??
Al
Pressed rat and warthog closed down their shop!
Good question, and could you be prosecuted for stealing security tagsI wonder what will happen if you try to steal security tags??
Will the clothes go off??
Al
I think they have a special tools to remove that tag.I wonder what will happen if you try to steal security tags??
Will the clothes go off??
Al
I searched the web how security tags in the UK looks like.
I just sent my letter and let's see when will I rereive their written apology.
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