Alarms !!!

[DropsOfJupiter]

I am not sure if this is usually happens here so I need some advice.

I bought my dream blouse and belt at New Look yesterday. After I paid it and was about to leave the shop, the security alarm at door ways alarmed with people watching. I let the cashier check it again and they said sorry as they haven't taken the security tag properly in my blouse. But it happened again when I was about to leave the shop and let them double check again. They said never mind I can leave the shop but I insist them to check it and thinking it might be the belt security tag. Then they removed the tag and say sorry again.

This felt me embarrasing as people in the shop no doubt thinking I'm a thief and I don't like them for being incompetent.

I am planning to make an official complaint with this shop.

Is that a good move?

Oh my gosh! This happend to me twice before. Depending on the shop, they usually give you 20% discount or a shop voucher if it alarmed and it was their fault for not completely taken off the security tag.

You should have complained to see what compensations they could have given you?

I felt exactly the same when this happened to me! Grr.

[pennybarry]

Oh my gosh! This happend to me twice before. Depending on the shop, they usually give you 20% discount or a shop voucher if it alarmed and it was their fault for not completely taken off the security tag.

You should have complained to see what compensations they could have given you?

I felt exactly the same when this happened to me! Grr.

Really? But I don't need their discount.
I want them to be more competent and give importance of customers' reputation! A written apology is also fine.

I sent my letter last monday and I hope it will not happen again.

[sars_notd_virus]

I sent my letter last monday and I hope it will not happen again.

Good Job Ate Pen