PNB registration so slow!

[scottishbride]

I sent my registration form a week ago 1st class recorded mail and until now I am not reigstered yet to their system...I was getting worried that my mail went missing!So after calling PNB London today 10 times!!! I managed to talk to someone who will deal with my registration. The previous called it was like a PING PONG, they keep giving numbers of other departments and passing me... So where is this called Customer service!?? Oh I forgot, I am back to slow service.. Sorry my fellow Filipinos I am just being honest here.. I don't mean to offend anyone..

[maria_and_matt]

I never had any problem with them, they are always so quick to help me when i call them.. been using them for a very long time now

[bornatbirth]

whats your rush, i told you it took 3 weeks for me, it will get done but at philipino time , surely you must be use to bad service?

when i phoned them once, i got put through to somebody else who put the phone down on me

[scottishbride]

whats your rush, i told you it took 3 weeks for me, it will get done but at philipino time , surely you must be use to bad service?

when i phoned them once, got put through to somebody else who put the phone down on me

I am in rush because my family needs money . Well I've got some good news today, PNB called my mobile phone and informed me that they pull my documents & registration form from the long queue of registration..and very apologetic for what happen. I guess I happened to spoke to high position person today so they did it quickly!

[Steve.r]

I am pleased for you Mel, I am sure you feel relieved now. Phew!!

Steve

[Notavirusalso]

I have allways had a good service with pnb europe my documents were sent back the next day, I phone them when i deposit monies and it is in my wifes account within the hour... only problem is they have trouble understanding me... guess its the accent..too slang with a slight tinge of farmer

[sars_notd_virus]

I have allways had a good service with pnb europe my documents were sent back the next day, I phone them when i deposit monies and it is in my wifes account within the hour... only problem is they have trouble understanding me... guess its the accent..too slang with a slight tinge of farmer

hunnie its not pnb its bpi ..
sorry for the confusion guys

[Notavirusalso]

ooops sorry, see hunnie your wrong when you say to me "you are allways right"

[Travellor]

I have been on with it 3 weeks or so

[Steve.r]

I have been on with it 3 weeks or so

Not sure what that means

[somebody]

Yeah I got a text message a while back to say I had signed up and now seem t be bombarded with updates some not always right

PNB from what i have seen in the Notting hill Branch (which has not moved round the corner since may) mainly deals with OFW's who are rarely in a hurry and its a bit of a social visit..
Also back in April and possibly now they were running a promotion where those who recomended people got a free remittance so possibly they are oversubscribed at the moment?

I have also noticed they seem to have a high turnover of staff well they always seem to be training people when I go..