So ... you think I meant the UK Border Agency?Wrong!
No ... I'm referring to what I prefer to nickname the 'UK Bother Agency'.
Has anyone here tried contacting them lately? I did - early forenoon (yesterday as it is now ) - in order to ascertain [once and for all] on behalf of a friend who's about to apply for ILR - and who has already passed the 'Life in the UK Test' months ago - whether she would be exempt from taking any/all of the ESOL tests.
Not only were the phone numbers prefixed with either 0845 or [worse!] 0870 ... but when I managed to get through, I was, in all cases, greeted by an automated female voice - that sounded as if its owner was rushing to catch a train - directing me to a series of www. websites with the speed of a racehorse... followed by a volley of equally "rapid fire" announcing a batch of alternative numbers to dial ...!!!
Ultimately ... I was forced to concede defeat... having failed to keep pace with this verbal
of lightning ... not helped by my own partial deafness (I haven't yet mastered the art of using my hearing aid when on the blower!) ... and ended up advising my friend to consult the print out kindly pasted on the forum by someone the other evening. Phew!
