What a shower BAA are they've just issued a grovelling apology
UK snow chaos: hundreds more flights cancelled as BAA criticism intensifies
Hundreds more flights were cancelled on Monday morning as criticism of BAA's response to the recent bad weather intensified.
http://www.telegraph.co.uk/topics/we...tensifies.html
Colin Matthews, chief executive of BAA, was forced into an embarrassing apology as he sought to sooth passengers' fury.
"I'm really disappointed to have disrupted so many thousands of people's Christmas plans," he said on the BBC Radio 4 Today programme.
"I couldn't be more sorry, that's the case."
He added that it "may well be" that BAA had to buy more equipment to deal with conditions like those seen in recent days.
British Airways said Heathrow had only one of its two runways operational and "many areas of the airfield remain unusable, including areas around parked aircraft".
The airline said it was operating "a limited schedule of flights" to and from Heathrow this morning and had published a schedule until noon.
Snow and ice grounded the vast majority of flights in and out of Britain yesterday, with Heathrow the worst-affected airport.
The airport cancelled all incoming flights on Sunday (December 19) after the authorities were unable to de-ice the taxiing areas and stands where planes are parked.
