Refused at manila airport

[KeithD]

That's all you need to travel. However the immigration in every country has the right to decline your right to travel and that is the one of the purposes of the immigration at airports and always has been. If you watch the customs programs on TV, you'll see in most cases further proof is required to travel/get in although it's not stated on the ticket, but it is stated by the immigration website if your care to read it, and is part of the conditions of travelling abroad. It has nothing to do with the visa or airline.

[johncar54]

That's all you need to travel. However the immigration in every country has the right to decline your right to travel and that is the one of the purposes of the immigration at airports and always has been. If you watch the customs programs on TV, you'll see in most cases further proof is required to travel/get in although it's not stated on the ticket, but it is stated by the immigration website if your care to read it, and is part of the conditions of travelling abroad. It has nothing to do with the visa or airline.

Sorry but you off on a tangent.

In this case (as it was in the case where I was involved) the refusal to depart was nothing to do with the destination country, it was RP Immigration Service. The same service which had said ALL THEY NEEDED to allow departure was a valid ticket and passport.

PS NB The Emigration Service are the same as the RP Immigration Service. Can be misleading terminology.

[Magnus]

I got the message from my travel agency that the ticket is not refoundable due to lack of proper documentation from the passenger.
I was very upset when i heard this so i let the lady at the travel agency know.
I fully understand this is not the fault of the airline and they are not responible for what has hapend.
However, 2 hours later the travel agency lady call me again. She has been on hold for the two hours and talking to KLM to explain the situation.
KLM accepted to let my girlfriend change the date of departure against regular fee for changes.
I am very happy that the airline helped us.
Thanks a lot KLM

[Scottie1875]

I got the message from my travel agency that the ticket is not refoundable due to lack of proper documentation from the passenger.
I was very upset when i heard this so i let the lady at the travel agency know.
I fully understand this is not the fault of the airline and they are not responible for what has hapend.
However, 2 hours later the travel agency lady call me again. She has been on hold for the two hours and talking to KLM to explain the situation.
KLM accepted to let my girlfriend change the date of departure against regular fee for changes.
I am very happy that the airline helped us.
Thanks a lot KLM

Great news Magnus, hope she can fly again very soon.

[KeithD]

Sorry but you off on a tangent.

In this case (as it was in the case where I was involved) the refusal to depart was nothing to do with the destination country, it was RP Immigration Service. The same service which had said ALL THEY NEEDED to allow departure was a valid ticket and passport.

PS NB The Emigration Service are the same as the RP Immigration Service. Can be misleading terminology.

... and the RP immigration Service do it on behalf of the destination country .... and many other countries do and have for a long time. And you do only need a ticket and passport, are you not reading anything I write?? ..... except you'll find immigration sites also go into detail about why you may be refused to leave, and what additional documents may be worth carrying.

When I print my air ticket it doesn't say I can't take petrol, drugs, etc, but it does on the website if you read it.

[johncar54]

... and the RP immigration Service do it on behalf of the destination country .... and many other countries do and have for a long time. And you do only need a ticket and passport, are you not reading anything I write?? ..... except you'll find immigration sites also go into detail about why you may be refused to leave, and what additional documents may be worth carrying.

When I print my air ticket it doesn't say I can't take petrol, drugs, etc, but it does on the website if you read it.

I don't want to go off into the realms of mights be and maybes, I was trying to help Scottie with the original problem. The same problem which I successfully negotiated for my friend's gf a couple of years ago, by faxing a letter (copied at post No.6) that I would be responsible for all expenses.