I have a business account with this outfit. On Tue I ordered a Euro Draft from them for a charge of £10.00. It hasn't turned up - as I'm dialling their number I remember a run in I had with them late last year because they post them out 2nd class.
The girl investigates, confirms I made the request 8/3 and says the reason I've not received it is they've run out of stationery ie cheques
You couldn't make it up ....a bank running out of cheques !
I didn't do an electronic transfer cos I'm not willing to swell their coffers with £23 for a 1500 quid transaction.