I am the first point of contact in our company, I wear lots of hatsThe other day I took a call from someone from Vodaphone, he was most insistant that I put him through to Chris my boss, who had only just returned from 3 months holiday in New Zealind. Now my boss cant be bothered with rubbish calls and asks me to ask specifically who they are and what they want, if they are cold sales/selling calls I weed them out for him. When I asked the guy from vodaphone what the call was about told me that he had talked to my boss a week earlier and wanted to talk about his contract. I asked him if my boss currently had a contract with vodphone and he told me just to put him through to Chris. Now at this point my boss was behind me listening to my questions, I said to him, I have a guy from vodaphone insisting I put him through to talk about a call from last week. Knowing that he was in New Zealand my boss said 'well how did he do that??? Bloody Liar!!.... tell him he's a liar' Of course I proceeded to give this guy some real
and asked to speak to his supervisor at which point he hung up.
We get these calls all day long at work, so I am a dab hand at being rude to them, it is quite a sport. Sometimes, I transfer the calls over to my colleague, who then makes them wait and transfers back to me, we have a good laugh sometimes. But at home it can be a bit much.![]()
If you want your dreams to come true ...... first you have to wake up
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