This all started when competition and 'business management' were introduced into the NHS in order to supposedly cut costs and (euphemism) 'streamline' services IMO.
I'm sorry, but competition and commercial-type practices and the caring professions just do not mix !
Yes, we need to have as inexpensive and efficient a health service as possible, but personally I would aim to achieve these ends by preventative measures and STRICTLY controlling the availability of services which are currently free of charge.
For a start, ALL time-wasting drunkards and other fools who use so much of the resources of A & E will be made to PAY for their transport and treatment.
The next of kin of helpless old people should be tracked down and either billed for their care or instructed to take the relation home with them.
People can afford £50,000 cars and holidays abroad, but will not take responsibility for their own parents' welfare.![]()