Patrick, I'm not defending Zest Air, but the same thing could equally happen with the other low cost airlines. They are all exactly the same. And also remember that if you fly with any other airline whether its Singapore Airlines or a low cost airline and connect to another flight on two seperate tickets, if the first flight is delayed, you have absolutely no come back on the second flight. Fly low cost at your peril. If you are connecting to another flight, leave plenty of time or even have an overnight in Manila or wherever.

Personally have flown all of the airline on a regular basis, and have also received some bad delays but I accept it as a part of me being a Yorkshire cheapskate buying low cost tickts.