Cheers guys, really appreciate that. My husband and I both sent email to them, seems they only respond to my husband....
We sent to info.ukph@vfshelpline.com, got the replied that they will forward to Manila Embassy management and asked us to wait for their respond, one week after still nothing come through. Then we sent another email to manilavisafeedback@fco.gov.uk , and they replied that it will be forwarded to the ECO... so I guess that is a progress.

Hey Ricky, where are those email address to? Who are those people? Do u think bombarding its appropriate?

Joan x