Quote Originally Posted by brokenpieces View Post
If his agency will decline can we complain about it? What are the grounds to be qualified for the SSP?
I'm afraid that no-one can give you a definitive answer without knowing a lot more information about his employment contract and his own circumstances.

Please take a look at the information here:-

http://www.direct.gov.uk/en/MoneyTax...ed/DG_10018786