The employees are told to ask this, whether or not they can see you're able bodied and carrying your own bags.
I have a fit young female friend ( lucky me ) who works for Tescos, and she says it annoys her workmates intensely when she does some off duty shopping, they ask her if she needs help, and she says " yes ", then waits while they pack everything for her .
On the same theme, I was amazed just how many filipinos / filipinas work in the Philippines shopping malls - I was told on less than minimum wage . They pack your bags without asking, then staple them closed with the receipt outside so you can get past the armed guards when you leave the mall.