Exactly and it is under these circumstances that you begin to think "it " and start reaching for the Matalans spam mail.
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We found the GP registration a complete doddle but the bank account was a different matter....very frustrating. I could have done with some spam mail or anything, just to get my wifes account open. It took nigh on 4 weeks all told, including some ineptitude on the part of the banking staff.
I mean, sure, we want to abide by the rules and don't want to encourage sham visa applicants but on the other hand we do want the processes involved to be applied with a modicum of fairness, reasonability and common sense etc and not soooooo dam difficult as it evidently can be. I dont blame Rayna for using the Matalans spam mail at all....