Hello Robert I suggest not to buy her ticket without her passport in her hand,.usually the granted visa always said Your visa will be despatched shortly. Passports can normally be collected from the Visa Application Centre after 3 days. Applicants in Australia and New Zealand should allow 3 days before tracking their documents via the local post. . I don't want to say a negative since am not an Eco officer. wait till the passport is in her hand..God bless you..