Thank you so much to everyone for your concern and good wishes, they are very much appreciated!
I now have a plaster of paris cast from my toes right up to my knee and I am im-mobile. I will be going back to see the consultant in 5 weeks time and keeping my fingers crossed that the cast can be taken off as I am supposed to be going on holiday the following week (Doc Alan, you are right as I broke the bone over a week ago so another 5 makes 6 weeks). Fortunately, it is a clean simple break without complication, the worst thing is trying to keep my leg up all the time. Every muscle in my body aches so much from using the crutches and going up and down stairs on my bottom
Anyway, I have registered my accident with Tesco's , their main Customer Service team based in Cardiff was very sympathetic but insisted I went to the store to register my accident as I had to sign the accident book. I rang ahead to let them know I was coming and when I got there the Duty Manager was awful. She was so rude and disgruntled saying that there was so much paperwork to do and she didn't have time to register my accident as she was running a store. I politely insisted and told her from my wheelchairthat I wouldn't be leaving until it had been recorded. The one page report (half of which was completed by me) was eventually completed in less than 4 minutes and she softened a little bit when I gave her photos of the potholes that caused the accident and my x-rays. To my amazement, she then went back to stacking shelves!
So unprofessional and lacking in Customer Care..........
Originally Posted by Rosie1958
