We are all on the same boat... I have been trying to contact them for ages now. I have sent my boxes last December 2011 as well. I thought I am alone, and now that I've found out that loads of people are complaining, I am starting to get more worried. I have tried to contact their new numbers as well as the Philippine Logistics here in Manila which is stated on Philand-Ynterlinks' website but still there is no response. What could be the best thing to do??? I have even sent two batches of balikbayan boxes, one last December and another is last January 2012. I am going mental. Please help.