Philand Ynterlink's trading practice is unacceptable and this should be a lesson to all people out there sending parcels to the Philippines. If they had only maintained communication then maybe the trust would still be there instead of hearing excuses from people like Andy . . . . . so Andy why can't Peter and Yonne explain themselves?? not good enough and it's far too late now anyway we just want our boxes delivered and hear no more excuses from anyone. You guys have no clue about business at all!!! you failed in the most crucial area of your business ''Communication''