Have U Heard about Philand Ynterlink?

[sazzie]

[CENTER]Just to verify the comment here with regards to Kirby Carino. Yes he did work for this company on an as and when required basis when the company required additional driver/collector. Kirby sent emails to customers explaining what he had discussed with Peter Newlove and shared this information to customers in order to help and give customers the feedback he had received from Peter Newlove (Managing Director of Philand Ynterlink) - hence Mr Peter Newlove does not return calls and customers left hanging. Kirby did his best to help by providing necessary information however Kirby is no longer allowed to distribute information about the operation of this company due to data protection act. Kirby has been issued a formal warning letter by Philand Ynterlink's solicitor and could be sued should he continues to provide information with regards to the operation of this company. Kirby has done nothing wrong and only did his job as a collector and is not part of the management in any ways whatsoever. Although this is no longer part of Kirby's job but he still tried to help customers. the email Kirby sent was very useful and informative and he only told us what he was told but the company made sure that Kirby can no longer help customers by issuing a warning of prosecution. We here in Manchester believe this is unfair as we know Kirby as a helpful, sincere and honest individual and always willing to go that extra mile to help . . . . . .

Hi nice to hear that someone has done something.

I used Philand Ynterlink as I had a bad experience with my old one. I've sent a box last Dec with the promise that it will arrive Feb 14 (supposedly only 6 weeks but as it was the xmas holidays, there were 2 weeks added). Well Feb has come and gone and it still has not arrived. It was collected by Kirby Carino mob: 07889502128 (no answer)'

I understand that the company used to be based in Hull but that they've now moved to Bradford. From the form that Kirby left: Unit 10 Great Russell Court Fieldhead Business Centre Bradford BD7 1JZ. mob: 07534251450/07553106240 (again, no answer)' Tried emailing them, no reply.

As I've got my box fr the Filipino shop in Leeds, I've rung them to check if the company has been in touch as my balikbayan box has not been delivered and if she's heard any news. The reply I got fr Grace is apparently the prob has something to do with their Filipino forwarders and that Peter made a 'not so good comment' regarding trusting Filipinos and that they went to the Philippines to sort this out hence the reason why there are no answer to all phone calls. Apparently a relative of someone who sent a box went to see their forwarder in the Phil but the forwarder said they are no longer involved with the company. This has been more than a month ago and until now I've still not heard anything. Also whilst I was speaking to Grace I gathered that there are a number of us who've sent boxes that have not been received. These are all information I got while talking to Grace which could all be rumours but then again....why are they not answering / replying to anything?

I think what I'll do is add a complaint using your reference number. The problem I have is that my copy of the triplicate I've signed got lost during my manic Christmas cleaning and I've got no proof at all that I've sent a box home except for new forms that Kirby left when he collected the box. Suppose the company would have a copy but then who knows. Let us know if there's any news.

[sazzie]

Peter and Yonne Newlove never went to the Philippines at all . . . . . they are just not answering calls and returning your messages!! I was told by other customers that they were still collecting boxes themselves since Kirby stopped working there as a collector in February.

[sazzie]

The problem is although Kirby's intention is only to help and put customers' mind at ease, he is now been taken out of the equation and it is a shame because he is the only one who answers customers' queries despite having absolutely nothing to do with the whole operation.

I have sent 2 boxes to philand-ynterlink last November 2011 and 1 box last month but just like ur situation it hasn't been delivered yet.Kirby who collected my boxes sent an email informing every customers about their meeting with Peter newlove stating the problems they were encountering. Hence,he stated that Peter newlove s trying to sort the problem and be sorted out in 6-8wks time .unfortunately,Kirby (collector )sent an email again stating that he will be sued by Peter if he will keeps on answering queries from customers..that's so unfair for us.without letting us knw what's going on..

[sazzie]

but the company should still communicate and put customers' mind at ease . . . . Kirby seemed to be the only one doing this and he does not even own nor operate this company. Kirby had explained so many times about the situation of the company but Peter Newlove and Yonne Newlove should be doing this not Kirby . . . . . .

we understand that Peter Newlove is doing his best to resolve this matter but 2 months without a return call is far too much for some customers . . . . . customers are entitled to know from them

[624]

To Mr Andy of Scotland

I appreciate what you just post, but what is the REAL Score now?how many more weeks do we have to wait in order for our boxes to be delivered? What is the real situation now? Hope I get some reply..thanks!

[andyn132003]

O gosh, that's why Kirby is no longer replying to my texts. It's really unfair to us, we have the right to know, and now even their website has been closed, and there are no customers' blogs to read. I hope things will be sorted out.

Hello again,

First of all,the website has been closed down simply because people have been reacting to rumours not facts,and one worried person has been simply making things worse,by feeding into another person's worries. To give you an example,I promised today to get back to you about what Kirby has said. I spoke to Kirby today. He did NOT say anything at all about Peter suing him if he replied to people's emails. People have been ringing him and also turning up at his door,asking him about the boxes. What he said to them,and these are his EXACT words,"i have been telling them I cannot comment on the situation with the boxes in the Philippines as I do not know". He has not been collecting boxes since February. For people who do not know Kirby's situation,his wife and children were in a car crash near the Trafford Centre in Manchester so Kirby has been spending time with them as they were very shook up by the crash. Why then,are people staring all sorts of rumours. Rumours are not facts! People seem more interested in reading the gossip instead of learning the facts. It is also strange,that people seem to come on here to read from others who do not have any facts,yet when I give them the opportunity to speak to me face to face on skype and get some answers no-one takes me up on it? I would have thought that seeing someone face to face and speaking to them about this whole mess would have given them some more insight into the problem.

[BUDZ]

oh please andy, if it is really true that people are receiving their boxes who are they?list them all and theyre numbers.i did my assignment. I inquired at philippine shippers bureau, philand is not registered and it is not rumors , it s all facts, and why are you the one explaining?where are the owners?where is the website?hello?then if u are really doing something about it.then make it fast.tell your boss to speak up.post the details of the boxes being shipped/vessel name and container numbers?

[alexandria2012]

First of all Andy Nisbet WAKE UPPPPPPP!!!!!.All this people complain about there boxes did not get to there relatives in the Philippines are all upset and you still covering for Peter & Yvone.Even here in Manchester,yorkshire and other more places so as in Scotland are trying ti hunt them down. You are saying that Philand Ynterlink will still be there and operational for what to get more money for other Filipino that don't know how this company operates. Maybe you will register in another name so you can keep collecting boxes,get paid and not delivered. What comes around goes around>>>As you said you still be the cheapest to send boxes in the PHilippines because it will never arrived in time or no time at all.Even the website has been shotdown, that is the fault of our Kabayan embezzling moneyArnold Bernardo? If Peter & Yvone is not a runner then where are they?????? Those link that yu sent are old news you are trying to make excuses for your Company but I guess there is no company anymore because even in Filipino news paper in U.K. was published about this company!!!!!About Kirby he is trying to give hope to the people that sent boxes and telling the truth what is really happening and Peter & Yvone sued Kirby!!!! Peter & Yvone should be sued by us!!!

[Dedworth]

Contact details for BBC Watchdog / Rogue Traders

http://www.bbc.co.uk/watchdog/gotastory/

[KeithD]

I've read through all these threads and before I start waffling on I'd like to thank andyn132003 for coming on here and explaining a few things. However under the circumstances it should be those at the top of the company who need to speak up and give the facts to the customers.

report them at your nearest Trading Standards Office http://www.direct.gov.uk/en/Diol1/DoItOnline/DG_4017483

EVERYONE with a problem with this company needs to contact the Trading Standards Office IN BRADFORD ASAP. It is only the local office that can deal with it and if they get a flood of complaints in a short time they will act on it.

Also,some people have been complaining that they cannot get through to numbers here,I have even had one Filipina state that I have not answered any of her emails or calls,which is not true. As I said to her,what do you want,for everyone to stop everything they are doing to answer every call and waste valuable time explaining everything,or for us to do what we are trying to do and sort out this mess that was not caused by us?

You may be answerig customers yourself but those at 'head office' are ignoring everyone, and even shut the site down which fires rumours even more, rather than put up a clear message on the sites home page explaining in detail all the problems, and an unreserved apology. It's as simple as that to put customers minds at rest. I know, I've been running a numerous businesses for over a decade.

[b]oh please andy, if it is really true that people are receiving their boxes who are they?list them all and theyre numbers.i did my assignment.

The company are not allowed to do that by law, and would serve no purpose anyway.

In conclusion, some rumours can actually be fact, but by the company leaving it so long and ignoring emails, calls, taking the site down that makes it look like they are no longer in business and the customers have lost everything, so no wonder they are off. The company has let this go on so long it's no surprise various rumours are going around when they could have informed customers from day one of the issues and kept them informed and then you have happy customers regardless of delays. Very easy and simple to do, especially as the company probably has the customers email addresses.

The company has a right to reply on here, but if they do I'd suggest they just publish an apology and state the facts of what has happened and how it is being resolved, along with the more important matter of where are the boxes and when will they arrive. Then finish the post clearly stating they will not be posting further replies on the forum so that 'slanging' matches do not start. I'm sure all customers concerned would be grateful for such information.

If the owners had ordered say a £2000 TV from a High Street store in the UK and they said it was out for delivery, and then it never turned up and for 3 months they couldn't contact them via email, phone or a website, they'd be happy would they? Of course not, they'd be seething mad and start posting rumours on the internet, chasing up Trading Standards, and kicking up a big fuss. This is supposed to be the way the company look at the issue from the customers point of view, but they have not and have failed miserably on all levels of customer service, and it is a long road to fix that, especially as it was all so easy to prevent from the first day problems started appearing.

[624]

To Mr Andy Nisbet,

I have sent a message to you on Skype, but never get a reply from you. Ok I don't want to hear or read or believed any rumors about the company..and want to know the FACT, so what is the fact at the moment? as you can see loads of people are not very happy for the services that they got from PHILAND YNTERLINK but if the Company will carry on ignoring the voice of the customers that's what you gonna get, you will get more of horrible comments about the company and it will just spread, in order to stop this accusation the company should be honest and tell the CUSTOMERS what is going on but at the moment they (Peter Newlove and Yonne Newlove) are still ignoring the calls and texts and messages that customers leave to them they even shut down the website?are they STRESS or PRESSURED by the people because of this situation at the moment?Maybe...so are WE.. the customers..

On regarding of being con by a Filipino, yes we understand that situation where ever you are there's a lot of chances that you can be con by others if you're not careful..but they should not just be QUITE like as if nothing happen and just ignore the fact that loads of people are affected We Just need to hear from them the TRUTH and I don't think it's hard to do that..

I have been waiting for my boxes to arrive since February, I have manage to speak to Joseph Galo, and he confirmed to me that my boxes will arrived, so I stopped worrying, but when I come back to England on FEB 18,2012 I never stop ringing the Company,email them, ring my agent, but even my agent here in Southport doesn't have a clue what's going on, she can't contact them either,so what is the score now?

It's already end of March and yet all we can get is an information that Mr Peter Newlove didn't do a runner..

I have rang the Cogtong fast cargo in the PHILIPPINES, and guess what?No one aswering..I have rang Mr Joseph Galo, and he doesn't answered my call either.

So where do we go from here?"all we need is a confirmation from Mr.Peter Newlove that our boxes are safe, and still there, that is ready to deliver that you just have to wait for another weeks or so, if you want to know more information about your boxes please call this Person and we are happy to assist you." that's all we need to know from HIM and not from anyone else, because like you said we should be listening to the FACT not a hearsay, because everything you said , the email that we got from KIRBY is a HEARSAY it's come from a third party and not to the Person Involved or not from the Owner of the company.

Me Personally I don't mind my boxes delivered late as long as I know all my Boxes are safe and still exist!I don't mind either collecting it by myself or by my family if I have to. but I don't want to wait for so long and ended up knowing that all our boxes are gone and we can't do anything as it's already too late. I'm worried BIG TIME as I sent the entire content of our House here in UK coz me and my husband are moving back home, but I don't know if I will see those things again. so please Mr Andy, help us know the Truth.

Skype: dizza.kuani

[624]

For Info: This is the Announcement of Philand Ynterlink for who didn't manage to see or read as the website is not available.

P H I L A N D - Y N T E R L I N K LTD

INTERNATIONAL CARGO FORWARDERS

Companies House


Company Number 7758106

PUBLIC NOTICE AND APOLOGY

THIS IS TO INFORM AND GIVE OUR DEEPEST APOLOGY TO OUR VALUED AGENTS AND CUSTOMERS OF THE PRESENT SITUATION WE ARE HAVING AT MOMENT DUE TO SOME PROBLEMS IN PHILIPPINES BY MISAPPROPRIATION OF FUNDS FOR PAYMENTS WE’VE SENT TO OUR EX-DISTRIBUTION MANAGER WE ARE HAVING TO RE-PAY DELIVERY, CLEARANCE AND EXORBITANT CHARGES ON STORAGES OF CONTAINERS. WE ARE FINDING SOLUTIONS AND SORTING OUT THESE MATTERS THE SOONEST AS WE CAN MAKING SURE WE ARE DOING THE RIGHT MOVES AND ACTIONS TO GET NEW PEOPLE INVOLVED THAT CAN BE TRUSTED. WE GIVE ATTENTION TO YOUR CONCERN TO DELIVER YOUR BOXES TO YOUR FAMILY SAFE AND IN GOOD CONDITION. BUT DUE TO SOME FACTORS THAT CAN’T BE CONTROLLED IN FINDING SOLUTIONS TO THE SITUATION ITS DELAYING THINGS THAT WE DON’T LIKE TO HAPPEN.

DUE ALSO TO CUSTOMERS ISSUING BOUNCING/DISHONORED CHEQUES IT CAUSE US HASSLES TO CHASE CUSTOMERS AND RECOVERING THIS MONEY BACK WHICH ALSO COSTING US ON BANK CHARGES. WE ARE ALSO INCURRING CHARGES IF BOXES ARE WITH THE AGENT COURIERS IN PHILIPPINES ALREADY WE HAVE TO PAY STORAGE FEES DAILY. WE ARE NOW ONLY ABLE TO ACCEPT CASH AS PAYMENT DUE TO THIS BAD EXPERIENCE.

WE ARE STILL OPERATING AND BUSINESS IS STILL GOING ON DESPITE ALL THESE CHALLENGES SLOWLY BUILDING BACK UP THE TRUST AND CONFIDENCE OF OUR AGENTS AND CUSTOMERS. WE ARE GENUINE PEOPLE THAT DON’T DO RUNNERS LIKE OTHERS INSINUATED.

WE ARE STILL OPEN IN BRADFORD UNLIKE WHAT OTHERS SAY, BUT DUE TO HOSPITAL APPOINTMENTS AT MOMENT I AM DOING COLLECTIONS AS AND WHEN I CAN BUT HOPEFULLY IN NEXT MONTH WE ARE BACK TO FULL OPERATION.

PLEASE TEXT ANY INQUIRY AS I CAN’T ANSWER CALLS IF AM DRIVING OR AT HOSPITAL.

[sazzie]

Hi all! since Peter and Yonne Newlove refrained from answering our queries and returning our messages the only person who has been very helpful and honest is Kirby Carino - their driver/collector. Kirby admits he could not give us any solid information before because he prefers to establish the fact first before giving out information to customers. We all put the pressure on Kirby as he collected the boxes however Kirby continued to explain and never ignored our calls that his job was just to collect boxes from customers and that he has no control of the operation once cargos have been sent to Philippines. We somehow felt relieve when we get information from Kirby though not very often as he does not hold the necessary information that we need. It is however the responsibility of the management, Peter and Yonne Newlove to keep the communication with customers with regards to the status of our boxes, but they never do so. We thank Kirby Carino for being honest and having sympathy on us and we hope he continues his good work. We will support Kirby with his business/work whichever one he may choose to do so as we believe that he is truly a good person and a people's person.

[sazzie]

Hi all! we have checked Philand Ynterlink's website and what Kirby said to us confirmed what was on the website's public notice though a little bit more in details!!

However, people still wonder why Peter Newlove and especially Yonne Newlove (a Filipina) do not speak to their customers themselves????

We understand they may not have a done a runner but what a way to run their business!!! no communication for almost 2 months . . . . . a torture to customers

[sazzie]

We again have spoken to Kirby Carino with regards to this legal pursuit and I think a lot of people misunderstood. What Kirby explained is that he cannot give too much information in details about Philand Ynterlink's operation especially personal details of the business proprietors due to data protection act. In most cases yes he can get sued by providing these details and that he is only abiding by the law. We understood this and it is far better than having no clear explanation at all!! Thanks Kirby

[sazzie]

Philand Ynterlink's trading practice is unacceptable and this should be a lesson to all people out there sending parcels to the Philippines. If they had only maintained communication then maybe the trust would still be there instead of hearing excuses from people like Andy . . . . . so Andy why can't Peter and Yonne explain themselves?? not good enough and it's far too late now anyway we just want our boxes delivered and hear no more excuses from anyone. You guys have no clue about business at all!!! you failed in the most crucial area of your business ''Communication''

[sazzie]

Sick and tired of people defending Philand Ynterlink . . . . . . all we want is for the company to deliver our boxes eventually when they resolve all their problems and be done with it! People even using or finding to blame people like Kirby but us here in Manchester know Kirby has done nothing wrong . . . . .

Our information is not based on gossips and hearsay but based on facts. We have made enquiries to shipping company and Philippine customs so we know the score. Now it's far too late for Philand Ynterlink to regain their customers despite having the cheapest prices around ''no chance not again'' . . . . We should not have wasted our time and money to make all these enquiries just to established the facts . . . . it should have been the company owner 'Peter Newlove and Yonne Newlove' that directly told the customers but instead they ignored us . . . . . would you go through the same hassle again for a cheaper price???

[sazzie]

and to Mr Andy please stop with your explanations because people are not buying this anymore . . . . . improve your service that is if you will still be in business after all this.

[sazzie]

Bad Practice and Bad Customer Service . . . . . . how could Mr Peter Newlove make such comments as 'bloody Filipinos in the Philippines'. Sorry Mr Peter Newlove but we Filipinos are your lifeline and it was not the customers' fault your Filipino agent ripped you off so do not stereotype us!! You are history therefore think of another business that has nothing to do with Filipinos

[alexandria2012]

Does anybody heard anything what happen to our boxes? Are our box reach Philippines or still here in U.K.? Where is Peter & Yvone now, some people are just asking about the information of Telex Release so we can track where are our box or maybe Peter & Yvone don't even ship the boxes!!!!I fanyone of you saw and read there website before saying that they even support & donate to help out some people in the Philippines,what I am thinking is whatever they gave to the people in need in the Philippines is what they steel from the people that sending boxes to there relatives!!!!Four months we don't have a clue where the boxes are and who is the contact person in the Philippines that has gut to answer the questions.Don't be fool by Peter & Yvone Newlove probably they continue collecting boxes for those people don't know what happened and whats happening.For Andy Nisbet now you shut-up...did you wake up in the real world??

[dragon crescent]

I am also one among the numerous customers whose been waiting for my box to be delivered to my family but unfortunately has been victimised too,there are a lot of us communicating before in their own company blog but somebody has deleted that site and obviously it will be the newlove only..........with regards to that ANDY it seems he is the only one answering all the queries instead of the owners itself irregardless of them dealing with this matter they still owe it to us to update or answer our questions.....he seems to be protecting them......and even if somebody has done a runner in the Phil's peter and Yvonne should have a contingency or back up plan when such prob occurs and not let their customers suffer they opened this business they should be prepared for any prob such as like this...........and as to what Andy said that they will still continue with this business I doubt if there will be Filipinos who will trust them coz I myself won't and will never use them again even if they are the cheapest I would rather pay a different price as long as my box will reach on time and safely. I have been abroad for 15 yrs and this is the first ive encountered prob with my box this is definitely the first and the LAST with Philand ynterlink.

[gandako]

i don't beleive what philand announce,because when they pick up our box peter said ,his brother inlaw whos the one who managing all the boxes in the phil,so don't blame your people in the philippines,all you need to blame is your brother in law because he is the one who look after all the boxes.peter and yonne how many time that i ring you and text you but you never answer my calls even my text.we spoke to your site manager in bradford,he said theres a lot of boxes in your warehouse,and he sais loads of pinoy been in your warehouse and trying to get their boxes out!as the site manager said,u stop sending the boxes since february!im wishing that my box is still in your warehouse!you can't blame people do all this comments,because if you answers our calls then we can't think negative about your cargo.if thee is a problem tell us and answer all the call and text from us!

[gandako]

to peter and yonne i just wondered why
you ignore our call and text to you if we asking about whats going on to our boxes!!but why if we text you the box is ready to collect,you reply straight away and says confirm your address?looks like is possitive there is a faulty in your bussiness!to all pinoys who have planning to send boxes to philand,please just hold your boxes at the moment,untill philand sort out all the previous boxes that we send!

[Dedworth]

Rogue Traders

- Police and Trading Standards need informing so in due course the Directors can be disqualified from running a Limited Company

[dragon crescent]

Where are the balikbayan boxes!!!!!!!!!!!!!

I have manage to speak to the Bureau of Customs in manila they gave me this number to get in touch its in North Harbor Manila International Container Port 32- 2470981 Mr. Belmonte is the officer in charge of this department........ there are a lot of containers being detained in there as the owner of the forwarders has'nt paid whatever payments needed and that their permits are expired and they are one of them and as such no transactions being made by the NEWLOVE obviously that's why our boxes are stuck in there as far as i know from the previous blogs in the philand ynterlink which they have deleted one of their contact who does their shipment has said that there was 4 containers that they the NEWLOVE hasnt paid Tony up to this time ...this is getting too much and yvonne you are a cebuana also but you've gone overboard inday....i am now going to get in touch with the police and trading standard as you have been given enough time to answer us and deal with this problem but both of you has ignored us......and also you ANDY who claims to be trying to settle this matter but you are just making us more suspicious that there is more behind in this ReadIt:

[andyn132003]

My sincere apologies about not coming back on for a while. I have been helping a Filipino decorate his house in Glasgow by wallpapering various rooms and also tiling his bathroom,and yes,it is someone who regularly sends boxes through us. I have also been helping a Filipina who was unfairly sacked from her company by going through the Industrial Tribunal procedure and also helping her deal with the Nursing and Midwifery Council,so my time has been limited in coming on here.

1/ Budz-Philand-Ynterling is not registered in the Philippines as you said,Philand Logistics is. That is why you could not find it.
2/ Sazzie-Peter and Yonne were going to go to the Philippines to try to sort out this mess that someone else caused,but they decided to stay here to continue as Peter's brother-in-law is sorting out the mess in the Philippines. They have continued to collect boxes,as I have continued to do here in Scotland. ANY PROFITS that have been made have been sent to the Philippies to try to get the boxes delivered as soon as possible. While I would be the first to admit that communications could have been better,at least give them credit for not running away,as some people have wrongly stated that they have done.
3/ 624-You ask what is the situation now. The situation now is that boxes have been getting delivered.
4/ Budz- You asked where boxes were being delivered to in the Philippines. Well,here goes:
py 2908 Camiguin,py 2909 Cagayan De Oro,py 2910 Malaybalay City,py2911 Digos City,py 2912 Davao City,
py 2914 Aklan,py 2915 Cebu,py 2917 Las Pinas,py 2918 Albay,py 2919 Cebu,py 2920 Iloilo,py 2921 La Union,
py 2923 Palawan,py 2924 La Union,py 2925 Antipolo City,py 2926 Pangasinan,py 2928 Bohol,py 2929 Tarlac,
py 2930 ilocos Sur,py 2932 Bohol,py 2934 Zambaoanga,py 2937 Pasig City,py 2938 Pangasinan,py 2939 Cebu,
py 2940 Tarlac,py 2941 Pangasinan,py 2942 Quezon Province,py 2942 Iloilo,py 4125 Makati,py 4126 Quezon Province,py 4127 Cavite. How do I know that these boxes have been delivered? People have been texting me and emailing me telling me that they have been delivered safely.
5/ Alexandria2012- How can you say that the links that I posted were old links? The link that I posted showing that Philippines Customs have been allocated PS193,000,000 to upgrade their old computer systems was dated January 8th 2012. Did you even read the article or the date? The other links were showing the history of why the boxes were now being x-rayed,and were just over 1 year old. Hardly old links. You also said that people should sue. All that would happen would be that you would have to hire a lawyer to take the company to court to show that they were negligent. The company in turn would show a clear paper trail from the bank,shipping company's etc,showing that more than enough money was sent by them to clear customs then deliver the boxes. The company would not be held liable for the actions of a thief in the Philippines who then decided to embezzle money from the company. You also told me to shut up. I am trying to help on here by coming on here VOLUNTARILY so please mind your manners. I DO NOT,nor WOULD NOT,talk to you in this way so do not talk to me in this way. It helps no-one if tempers get raised and ends up getting nowhere. One thing that I have learned from being married to a Filipina for 7 years is how polite Filipino's are,please keep it that way.
6/ 624-Only 2 people have taken up my invitation on Skype to talk face to face. 1 of them was a person whose skype id is dizza.forkings I added her to my contacts on Friday,March 30th at 8.21am. I left a message for this person. If that was you,you have not replied. The only other person was maryannsophiemattew I replied to this person's message yesterday on skype.

Lastly,if anyone is interested,we have been again shown how corrupt things are in Philippines Customs. DO NOT take my word for it. Go onto the Philippines Embassy website in the UK www.philembassy-uk.org Go to the link for Facebook. Go to the comments for March,on the left hand side of the page,under the photo saying 2012 is great. There you will see comments from a businessmand called Paul Jarvis,who sends boxes and other goods to the Philippines. He is NOT associated with Philand in any way so he is not biased. Perhaps,just perhaps,after reading this some people might understand just how difficult it is not just for our company,but other company's,to get things done in the Philippines. We have just been told that Philippines Customs are asking for DOUBLE what it takes to get a container released,but not "officially".

Again,my apologies for not being back on earlier than this. This week we are preparing things for the 5th birthday party of our daughter on Saturday so it might be difficult to come back on again this week. If I hear any further news I shall try to come on as soon as I can.

Ingat.

[zindy]

so wht is the latest now ? please share the news regarding the boxes ?

[Steve.r]

so wht is the latest now ? please share the news regarding the boxes ?

What is your interest in this thread please ??

[KeithD]

.....I have been helping a Filipino decorate his house in Glasgow by wallpapering various rooms and also tiling his bathroom,and yes,it is someone who regularly sends boxes through us. I have also been helping a Filipina who was unfairly sacked from her company by going through the Industrial Tribunal procedure and also helping her deal with the Nursing and Midwifery Council,so my time has been limited in coming on here.

Obviosuly all much more important that £1000's worth of stuff in customers boxes then!!!

Lastly,if anyone is interested,we have been again shown how corrupt things are in Philippines Customs. DO NOT take my word for it. Go onto the Philippines Embassy website in the UK www.philembassy-uk.org

As usual in the UK people always blame someone else, they never take responsibilty themselves. If a business gets screwed, ripped-off, etc, it is their fault and they have to act so that customers either notice nothing wrong or issue compensation quickly. The company is responsible for which sub-contractors they use, government services, etc, no matter how 'corrupt' they may be. But the company should not be blaming others in public, it is an internal matter. All the company should be interested in within the public domain in the UK is customer satisfaction.

What is your interest in this thread please ??

Someone trying to find out what has happed with their box?

[raynaputi]

That's why it's always best to use business which are very known..and eventhough they cost more, it would be much easier to get a hold of them..next time, why not use LBC? Members here have used them to send boxes to the Philippines and they've had a good service. Just remember that cheapest is not always the best.