Don't such forwarding companies have public liability insurance ?
Sound like a bunch of cowboys to me Graham so I`d bet they don't.
Problem is a lot of the items in these boxes are declared by the sender as "House hold items"...
If properly inspected by R.P customs I doubt much of the stuff would be classified as such..
Ive had many boxes sent to me from the UK which I would expect to be confiscated due to stuff packed that may be items that should have been taxed separately If discovered.
Its the luck of the draw...That said...Most boxes arrive in one piece and completely undisturbed if we use respected BB companies with the correct contacts in R.P customs..
Win some,lose some.
Thought everyone knew that.