Quote Originally Posted by Steve.r View Post
But this is his individual opinion, not one that is laid down by UKBA policy, I would bet on that!!.

I would go right to the top and insist that this individual is reprimanded and re-trained.
yes i agree its his personal opinion, and surely his personal opinion should not by any means be stated by him or be a part of the assesment of that decisison,
its unprofessional, and should not happen